Save yourself some time!
Before you contact us, please take a moment to view our Frequently asked questions
In many cases, our support staff will be referencing that material in their responses and you won't have to wait for an email that just sends you there anyway. In any case, feel free to contact us about anything.
For subscription cancellations
, it is often quicker and more convenient for our customers to directly contact the billing company. All you need is your login and email information.
Login not working? The billing companies cannot reset or change your password.
The billing companies can only confirm the status of your subscription, or cancel your subscription. Please use our automated Login Recovery system that will email you your login details. If our system cannot locate your account, or you do not receive an email, please contact us, using the form below.
CCbill Customer Service <opens in a new window>
Epoch Customer Service <opens in a new window>
WTS/ACH Customer Service <opens in a new window>
If you do not receive a response from us within 24 hours, it's probably because
you have an email filter. You must add us to your email filter because we will
not receive any email verifications from any email filtering programs!!! Also,
please check your spam or bulk email folders. Thank you.